DELIVERY

SHIPPING WITHIN THE UK

We offer the following shipping options:

• Free on orders over £30.00 via  2 - 3 working day Service
• £4.99 via DPD

OUR COURIERS

DPD

Larger/heavier orders are dispatched with DPD.

• You will receive a text when your order has been dispatched confirming the day of delivery
• You can choose some different delivery options and reply to this message if you’re not going to be in. These options are: leave with a neighbour, leave in a safe place, or deliver on a different day.
• You’ll receive a text and email confirming your estimated delivery time on the day of delivery
• Interlink deliver between 7:30 am – 6pm and all deliveries must be signed for, unless you have specified a safe place via text message.
• If you are not at home when the delivery is attempted, a calling card will be left to instruct you on what to do next.
• If you choose to have your delivery to a DPD Pick-Up Shop, you must collect it within 10 days or it will be returned to us. If you choose this delivery option, you must bring photo ID and collect the item, as it cannot be redelivered.
• If you don’t receive your order when you expect it, please contact customer services.

Royal Mail

Smaller orders on 3-5 working day delivery are dispatched with Royal Mail.

• We use Royal Mail Tracked 48.
• Royal Mail orders usually take 2 days to be delivered, but can take longer due to busy periods or weather/traffic circumstances.
• Royal Mail orders can take up to 10 working days to reach you at these times.
• If you’re not in at the time of delivery, your postman will leave the parcel in a safe place, deliver to a neighbour or take the parcel to a local Post Office/depot. A calling card will be left telling you where your delivery is.
• If you do not pick up your order form a Post Office within 10 days, it will be returned to us.

INTERNATIONAL DELIVERIES

• International deliveries are only available to countries listed, at fixed postage prices.
• International orders are delivered by the couriers Interlink or Skynet
• You will receive tracking information via email once your parcel has been dispatched.
• If you don’t receive your order when you expect it, please contact customer services.
• International orders take different amounts of time to be delivered depending on the destination: